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Service First - Information Technology

Quick Links

DOI Apps Store
IT Access for non-Forest Service Employees
USDA Person Model
USDA AgLearn Account
Forest Service eAuthentication Account
Forest Service I-Web Account for Agreements Processing

DOI Apps Store

The DOI Apps Store allows DOI employees with a web browser to access certain applications on government furnished equipment and personally owned devices, including some mobile devices.

Access the BLM's Intranet Website and Bison Connect!

Information Bulletin 2013-077, Availability of the Bureau of Land Management Intranet through the Department of the Interior App Store is now available at: https://web.blm.gov/internal/wo-500/directives/dir-13/ib2013-077.html This Information Bulletin is available only to people accessing the bulletin from a BLM computer.

Access DOI Talent

DOI Talent is the Department of Interior's Training Platform and next generation of online learning, replacing DOI Learn.

DOI User with DOI Access card, on government equipment:

  • As long as you are logged into your computer using your DOI Access Card and PIN card, you will be automatically signed in and redirected to the DOI Talent home screen.
  • Open an Internet Browser window.
  • Copy and paste this URL into the address bar: https://doitalent.ibc.doi.gov/

Having Trouble Logging Into DOI Talent?

If you are a DOI employee or contractor or other who previously had a DOI Learn account and you do not have a DOI Access Card, please contact the Customer Support Center for instructions.

Remote Password Change

Update your own DOI network password, including expired passwords from most devices connected to the Internet. Devices include your government computer, your personal home computer, tablet device, or mobile phone!

Changing your Password Remotely

If you remember your current network password, changing it is easy! Just follow these simple steps:

  1. Update your browser's security settings (enable TLS)
  2. Connect to the Remote Password Management system through the DOI Apps Store – your username is what you use to login to your computer, plus your @bureau.gov at the end, and your password is your current DOI network password
  3. Click the "Preferences" Icon on the top right corner of the DOI Apps main page
  4. Under Preferences click the "General" tab
  5. Enter your old password, your new password, confirm your new password, and click "Change Password"

For more details, review the Remote Password Management User Guide. You may also contact your IT help desk for support.

USDA Person Model

In order to access Forest Service Information Technology (FS IT) systems, non-Forest Service employees must have an identity record input in the Person Model database (USDA's identity management system).

Before requesting access to FS IT systems, the following steps must be completed:

  1. Create a record for the non-FS employee by adding identity information to Person Model (this is done by a person with the "Data Entry" role). Note: If you do not have this role or know of someone on your local unit with this role, please send an email to the Service First Shared Mailbox requesting help identifying a local contact. We will need to know your Forest Service region number and local unit number (e.g., National Forest, Grassland, Research Station, Prairie, etc.) in order to help.
  2. Assign this record to the corresponding Service First agreement number (this is done by a person with the "Sponsor" role):
    • For BLM employees - MOUBLMWO850200605
    • For FWS employees - 982106N035
    • For NPS employees - NPS1443MU2601001

Important: When making the assignment to one of the above agreements, do not check the LincPass required box. Other non-USDA federal employees should have a Personal Identity Verification card from their agency.

Once the identity record is entered and assigned to an agreement, FS IT access can be requested. Requesting and recertifying the FS IT access must be done by a FS employee who has working relationship to the non-FS employee. Specific steps for entering identity records and making assignments can be found at the HRM link below within the quick start guide.

Person Model training, access requests, frequently asked questions and quick start guide can be found on the FS - HRM site.

Forest Service - Service First Identity and Access Process (225 KB PDF)

Once an individual is sponsored in Person Model, they will receive an email inviting them to register for their eAuthentication account. Do not attempt to register for an eAuthentication account before receiving this invitation.

USDA AgLearn Account

Until we get across agency reciprocity for security and other mandatory training, any user that has a Forest Service computer profile will be required to take USDA security training. Note: Some Forest Service Regions and BLM State Offices have reciprocity agreements established for these training's (if you take a BLM training, then the FS will honor it for the mandatory training and vice versa). This reciprocity has not occurred at the national level at this point in time.

If computer profile holders do not take the mandatory training, then their profiles will be inactivated.

USDA Federal Employees:
An AgLearn account will automatically be created for you. You do not have to create another AgLearn account. You will need to have a working USDA internal eAuthentication account to get into AgLearn.

USDA Non-Federal Employees: (e.g., contract support staff, volunteers, interns)
An AgLearn account will automatically be created for you if you are in the NFC Person Model. The majority of non-federal employees will be in the NFC Person Model. If so, you do not have to create another AgLearn account. You will need to have a working USDA eAuthentication account to get into AgLearn.

If you are a non-federal employee and know you are NOT in the NFC Person Model, you will need additional assistance to get into AgLearn. For additional assistance, please contact the AgLearn Point of Contact for your respective USDA agency on this answer page.

Additional Assistance:

Forest Service's eAuthentication Account

USDA internal users (e.g., employees, contractors, affiliates, etc.,) register for their accounts through a self-service registration process. The information for the internal user account is entered into the eAuth system by a Human Resource (HR)representatives or Security Personnel. The internal user should receive a system generated email once their account registration information has been updated into the eAuth system. The email contains an activation link that will start the account registration process. The internal user will verify their identity by matching the last 4-digits of their Social Security Number (SSN) and birth date against the data entered in their eAuth account. If their identity is successfully verified, they will be taken to a page to confirm their employee record information is correct.

Next, the internal user will be asked to provide answers to security questions used to assist in the recovery of their eAuth passwords if needed. In addition, they may be asked to change the email address if applicable and will be required to create a password for the account.

If the internal user doesn't receive the initial confirmation email they can go to the eAuth website 'Create an Account' option and select 'USDA Employee/Contractor' and continue by entering in their business email address. If their account information has been created on their behalf, this will trigger the registration email.

If the email still doesn't come or if they have any problems with the registration process, they should contact their Agency Registration Lead to request assistance.

Forest Service I-Web Account for Agreements Processing

  1. You must have a USDA eAuthentication account to access the general I-Web program.
  2. Once you have an eAuthentication account, go to the Forest Service's National Headquarters intranet and click on NRM FSWeb in the "hot box" on the right hand side of the intranet home page.
  3. Click on the "Login to NRM" button located on the left hand side of the Natural Resource Manager homepage and choose "Default NRM Dashboard." You will see a prompt to choose to login with your LincPass or User ID and Password.
  4. Once in NRM/I-Web Main Menu, you will need to register as a new account following the prompts which includes requesting a "role" to be set up for you.
  5. As a non-Forest Service employee, you will receive an email from the I-Web manager asking for your Forest Service sponsor to send a message to the I-Web manager verifying that you need an I-Web account. Have your sponsor follow through to activate your I-Web account and have a role assigned to you.
  6. Once you have a role assigned to you, you can begin using I-Web to enter/track interagency Service First reimbursable agreements.
https://www.fs.usda.gov/working-with-us/partnerships/servicefirst/rt/technology